FAQ
FAQ
You've got questions, we've got answers.
You've got questions, we've got answers.
You may contact customer service anytime via email: shopversion2@gmail.com
You may contact customer service anytime via email: shopversion2@gmail.com
Yes. If your order has not been processed/shipped please contact us immediately via email at shopversion2@gmail.com.
Yes. If your order has not been processed/shipped please contact us immediately via email at shopversion2@gmail.com.
Most orders are shipped within 3 business days or sooner. Once an order is placed, please allow up to 48 hours for it to be processed.
Most orders are shipped within 3 business days or sooner. Once an order is placed, please allow up to 48 hours for it to be processed.
Please, allow us 24-48 hours to receive a response.
Please, allow us 24-48 hours to receive a response.
No, We do not offer refunds. However, you can make an exchange within 24 hours after receiving your item if you are having any issues. Please contact us immediately via email at shopversion2@gmail.com for assistance.
No, We do not offer refunds. However, you can make an exchange within 24 hours after receiving your item if you are having any issues. Please contact us immediately via email at shopversion2@gmail.com for assistance.
No, but by setting up an account, you become a Version 2 member and have access to order and shipping information. You will also be added to our email list for exclusive updates in the future.
No, but by setting up an account, you become a Version 2 member and have access to order and shipping information. You will also be added to our email list for exclusive updates in the future.
Your package can be shipped back out to you upon receiving. However, you will be responsible for a reshipment fee before your package can be sent back out to you.
Your package can be shipped back out to you upon receiving. However, you will be responsible for a reshipment fee before your package can be sent back out to you.
To always be informed, please subscribe to our list on the website for updates on our products and you will receive notification by email.
To always be informed, please subscribe to our list on the website for updates on our products and you will receive notification by email.
Yes, by signing up to make an account you will be automatically subscribed to our email list and begin receiving exclusive discounts.
Yes, by signing up to make an account you will be automatically subscribed to our email list and begin receiving exclusive discounts.
Please contact us directly via email at shopversion2@gmail.com to verify we have the same item in stock in the exact size you need.
Please contact us directly via email at shopversion2@gmail.com to verify we have the same item in stock in the exact size you need.
Still have questions?
Still have questions?
Contact
Contact